Management/Human Resource

Lessons from East and West
Are the signals of innovations in town and lifestyle centres where a hypermarket or supermarket is not the anchor tenant, as tradition would have it, being received loud and clear? Are western-style leasing strategies becoming tired? Should we not be looking more...

The Truth About Your Store's Service
Do you know the public's perception of your customer service? Do you know what your salespeople are saying to your customers? Are you certain that your customers are as anxious to continue shopping