The transformation has already begun to happen and industry observers predict that Retail will transform more in the next five years than it has over the past century, at India Retail Forum 2014, which will take place on September 17 and 18 at Renaissance Hotel, Mumbai. The retail experts will talk on the pragmatic and pertinent issue of ‘doing things differently in the 21st century – adapting to the new landscape and re-drawing the blueprint for the next millenium of retail’. This interesting session will take place on the first day of IRF 2014. The panelists for the session are – Bijou Kurien, Member, Strategic Advisory Board, L Capital Asia, Chef Sanjeev Kapoor, CEO, Khana Khazana and Yellow Chilli Express, Kulin Lalbhai, Executive Director, Arvind, Rafique Malik, Chairman, Metro Shoes, Raj Varman, CEO, Burger King and Rakesh Biyani, Joint MD, Future Retail.
The session will talk about the way that consumers make purchasing decisions has dramatically altered: they stand in stores, using their smartphones to compare prices and product reviews; family and friends instantly weigh in on shopping decisions via social media; and when they’re ready to buy, an ever-growing list of online retailers deliver products directly to them, sometimes on the same day. These shifts have led to the imperative that big changes are inevitable and that retailers must act now to win in the long term. We have an exclusive tête-à -tête with the most admired names in the retail industry, for ing in the ever changing landscape of retail where buzzwords like – ‘predictive retailing’, ‘omni-channel’, ‘digital’, ‘big data’, ‘offline-online integration’, ‘not just shopping but a complete lifestyle destination’ …. are re-defining the entire landscape of retail concepts, retail spaces, your set of customers, and customer expectations.
