Sushil Agarwal
VP
Vedant Fashions Pvt. Ltd
In his journey of around 10 years, Sushil Agarwal has evolved along with Manyavar which stands as a significant player in the Menswear category.
Some of his major technology contributions in the company’s growth journey have been the implementation of ERP across all stores in a decentralised mode with auto sync, setting up an automated replenishment planning module for all stores, devising a dynamic store order fulfilling application on PHP along with structured inventory search options, deployment of an e-com site for Manyavar.
Top five priorities for Agarwal for 2016-2018 are building a single customer experience across channels, integrating methodologies to manage co-existence of multiple disparate systems used in retail, big data strategy – storage and analysis, data security and fraud protection, building alignment of IT with other functions.
According to Agarwal, top three challenges that retailers will face from a tech POV are customer retention, database management including collection of qualified customer data and its analysis to understand the trends and patterns of each customer and inventory management systems.
