Responding to burgeoning consumerism in India, mall developers have rapidly started infusing new retail developments across the top seven cities, with nearly 10 million sq. ft. new mall supply in 2019, according to an Anarock report. Factoring in the rollover of some supply from 2018, there will be a three-fold jump in 2019 against the preceding year, says the study.
A combination of value-added services and a sound marketing strategy, is key to customer attraction and successful mall performance. F&B and entertainment are critical ingredients for attracting footfalls into retail developments. Meanwhile, style, variety, and overall quality of malls play are crucial in ensuring customer satisfaction.
This dramatically changing the retail scenario is bringing the mall culture closer to shoppers of over 100 cities in India.
IMAGES Shopping Centre Awards 2019 found out who the giants of the mall industry are — those who upped the ante and many an eyebrow in 2018; set benchmarks; and created landmarks at a time when the digital media explosion is challenging retail businesses and environments to reinvent and redraw their approach to consumers.
Independent analysts and IPCs who have been key observers of the developments in this industry, were invited by IMAGES Group to participate in the IMAGES Shopping Centre Awards 2019 decision-making process.
To shortlist the best performing malls this year, over 200 top brands and retailers with their respective Business development/ Operations/ Marketing & Retail team members and associates were involved in the selection process. They voted to identify their most profitable mall locations across India. Tenants in shopping centers with different retail verticals, formats and consumer segments joined in to rank malls on the basis of their overall performance including metrics such as marketing promotion initiatives, trading density and ROI.
Awardees
IMAGES Most Admired Shopping Centre Of The Year Non Metro – West: Phoenix Market City, Pune
IMAGES Most Admired Shopping Centre Of The Year Non Metro – East: Junction Mall, Durgapur
IMAGES Most Admired Shopping Centre Of The Year Non Metro – North: Phoenix United Mall, Lucknow
IMAGES Most Admired Shopping Centre Of The Year Non Metro – South: LuLu Mall, Kochi
IMAGES Most Admired Shopping Centre Of The Year Marketing And Promotions – West: Infiniti Mall, Malad
IMAGES Most Admired Shopping Centre Of The Year Marketing And Promotions – East: P&M Mall, Jamshedpur
IMAGES Most Admired Shopping Centre Of The Year Marketing And Promotions – North: Pacific Mall, Tagore Gardens, New Delhi
IMAGES Most Admired Shopping Centre Of The Year Marketing And Promotions – South: MGB Felicity Mall, Nellore
IMAGES Most Admired Shopping Centre Of The Year – CSR Initiative Runner Up: Select CityWalk, New Delhi
IMAGES Most Admired Shopping Centre Of The Year CSR Initiative – Winner: LuLu Mall, Kochi
IMAGES Most Admired Shopping Centre Of The Year Best Turnaround Story – Runner Up: Growel’s 101, Mumbai
IMAGES Most Admired Shopping Centre Of The Year Best Turnaround Story – Winner: Pacific Mall, Tagore Gardens, New Delhi
IMAGES Most Admired Mall Retailer Collaboration Success Story Of The Year – Runner Up: Nexus Malls
IMAGES Most Admired Mall Retailer Collaboration Success Story Of The Year – Winner: Infiniti Mall & Max Fashion
IMAGES Most Admired Upcoming Shopping Centre Of The Year – 2nd Runner Up: Urban Square, Udaipur
IMAGES Most Admired Upcoming Shopping Centre Of The Year – 1st Runner Up: Phoenix MarketCity, Lucknow
IMAGES Most Admired Upcoming Shopping Centre Of The Year – Winner: VR Chennai
IMAGES Excellence Awards
IMAGES Excellence Award – Revenue Optimization: Quest Mall, Kolkata
IMAGES Excellence Award – Phygital Transformation: DLF Shopping Malls
IMAGES Excellence Awards – Sustainable Customer Services – Mantri Square Mall, Bengaluru
IMAGES Excellence Award – Regional Launch – Esplanade Mall, Bhubaneswar
