Over the past two years, Shree has achieved significant milestones and implemented strategic initiatives aimed at enhancing operational efficiency and customer experience.

These milestones include the successful integration of video analytics to gain deeper insights into consumer behaviour and the adoption of an omnichannel strategy, exemplified by the introduction of features like ‘Endless Aisle.’

Additionally, internally, we have undergone a transformative shift by leveraging low-code platforms for designing productivity applications. This shift towards paperless processes has streamlined standard operating procedures, optimised process management, and accelerated approval workflows.

Furthermore, we are currently in the proof-of-concept stage for implementing an AI-powered inventory management system, which promises to revolutionise the supply chain logistics once fully deployed.

Through video analytics, the brand gained valuable insights, leading to improved strategies and enhanced customer satisfaction. The omnichannel approach has streamlined inventory management and fulfilment, improving the shopping experience and driving operational efficiency. Internally, the adoption of low-code platforms has optimised processes, increased productivity, and fostered a culture of sustainability.

Additionally, once the AI-powered inventory management system matures, the company anticipates a 20% reduction in inventory wastage, further enhancing the operational effectiveness and sustainability efforts.