Dr. Sandiip Kothaari
Chief Technology Officer
Speciality Restaurants Ltd.
Dr. Sandiip Kothaari is a forward-thinking leader and innovator renowned for his role in spearheading digital transformation initiatives leveraging the Microsoft Technology stack, particularly Dynamics 365 ERP.He has demonstrated expertise in successfully implementing Microsoft Dynamics 365 ERP (FnO and cPOS) across diverse industries and geographies, including pan India and UAE locations, spanning areas such as F&B, fashion, gems & jewellery, and modern workplaces.With a proven track record in delivering complex digital solutions, Dr Kothaari excels in optimising operations, resulting in notable achievements such as a 3% improvement in customer retention, enhanced revenue per customer, and reduced turnaround time to meet customer demands.As a seasoned customer engagement lead professional for the retail and hospitality industry, he has led initiatives to re-engineer IoT for 129 production machines, resulting in a remarkable 7% increase in efficiency and real-time process monitoring.Dr. Kothaari’s expertise extends across various domains, including strategy consulting, delivery management, practice building, transformation design, execution, and innovation incubation. His innovative approach and strategic vision have positioned him as a driving force in the realm of digital transformation, empowering organizations to embrace the future of work with cutting-edge solutions and technologies.
Key Implementations in the last two years
- Implemented Microsoft Dynamics 365 ERP (FnO & cPOS) acrossb84 stores across India
Impact of the Implementations
- Increase in revenue by 10%
- Increase in customer satisfaction by 24%
Career History
- Speciality Restaurants Ltd.
Chief Technology Officer Mar 2024 – present - ORRA Fine Jewellery
Senior General Manager – IT (Functional Head) Nov 2021 – Jan 2024 - Prince Pipes & Fittings Ltd.
Functional Head of IT Apr 2019 – Sep 2020 - Wonderchef Home Appliances
CIO Jun 2018 – Mar 2019 - Baggit India Pvt. Ltd.
CIO Oct 2016 – Jul 2017 - Travel Food Services Pvt. Ltd.
VP – IT Oct 2010 – Oct 2016 - The Bombay Store
Head of IT Mar 2008 – Sep 2010 - Eagle Seals & Systems (I) Ltd.
Information Technology Administrator May 1989 – Feb 2008 - Key Learnings
Empathy
3 Game-changing Technologies
- Quantum Technologies
- Generative Artificial Intelligence
- Blockchain Technology
Tech Mantra
Keep it simple and secured
Speciality Restaurants Ltd.
Speciality Restaurants Ltd., headquartered in Mumbai, boasts a diverse portfolio of fine and casual dining establishments across India, Bangladesh, and Tanzania. Founded in 1992 by Anjan Chatterjee, the company has since expanded its footprint to include confectionery stores in twenty-five cities across three countries.
Its journey began with the opening of the first restaurant, “Only Fish,” in Mumbai in 1992, followed by the introduction of iconic brands such as “Oh! Calcutta” and “Mainland China” in 1994, both launched in Mumbai.
About ETP
ETP Group is a leading Unified Commerce Solutions company with a 35-year track record of delivering top-of-the-line retail technology products across 24 countries in Asia Pacific. ETP's strength lies in its ability to provide robust and innovative retail solutions built with the latest technology, architecture, and design. ETP's comprehensive suite encompasses a broad spectrum of retail needs, from omni-channel POS and retail store operations, CRM and loyalty management to unified promotions, inventory management, order management systems, product information management, and seamless integration with marketplaces and e-commerce platforms. .
