foodpanda, the country’s largest online food ordering site, has now come up with ‘Express Guarantee’ service. Food ordered on this platform promises a delivery in 45 minutes or money back.
The delivery service will start from Delhi and after a week of inspection, it will further foray in the markets of Pune. foodpanda has entered a tie up with more than 900 vendors in Delhi/ NCR and Pune. Some of the leading names in its list are Burger King, Wendy’s, Biryani Blues, Eatsome, Subway, Ammi’s Biryani, Southy among others.
The food site has also joined hands with many restaurants where it utilises its foodpanda delivery service, that delivers food within 45 minutes. The company is aiming at partnering with 1500-2000 vendors in the next three months and take their services nationwide.
“Customer experience is the core of our business and we constantly strive to innovate and improvise on our offerings and services. The new service is a result of our constant effort to ensure timely delivery of food at the consumer’s doorstep – for which we have streamlined our processes and introduced robust systems and matrix to ensure an efficient end to end service within a time frame of 45 minutes.” CEO foodpanda India, Saurabh Kochhar was quoted by ANI as saying.
So customers can now expect piping hot food in less time or their money will be given back if delayed.
