Arun Gupta

Dominated by small format stores – referred to as Mom-n-Pop shops, retail primarily focused on need based shopping to the Indian diaspora. It was...

To influence purchasing decisions and give time-pressed, on-the-go, digitally connected customers what they value and expect, retailers today need to build detailed consumer profiles from...

Kirana stores, other SMEs, and all other formats of entrepreneur, family-owned or multi-generational businesses have rediscovered their niche in the Indian economy...

The e-commerce boom has started deflating the second time in as many decades; hyper valuations are coming back to terra firma, easy funding is...