Harish Kumar
Leaders Ink
The Future of Marketing: Empathy, Not Algorithms
Empathetic AI is the next frontier for brands with rich rewards like deeper loyalty, stronger engagement, and a lasting place in the hearts of...
About Me
Dr Harish Kumar is Chairperson – Research and Assistant Professor – Marketing, Great Lakes Institute of Management, Gurgaon. He is an Extended Reality (XR) (Augmented Reality/ Virtual Reality) enthusiast with deep interest in exploring the disruptive potential of XR and Metaverse in Marketing.
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The Future of Marketing: Empathy, Not Algorithms
Empathetic AI is the next frontier for brands with rich rewards like deeper loyalty, stronger engagement, and a lasting...