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Neelima Sinha

Customer Experience: Pulse of every business in COVID world

COVID-19 has already impacted the global economy manifold. We have also observed a shift of consumers to online channels, trying out new brands, looking...

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Pepe Jeans eyes smart technology solutions to improve CX: Satish Karunakaran

Satish Karunakaran, Director, Transformation sheds light on the denim brand’s future tech implementations, approaches to data handling, security initiatives,...