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The Year That Was: Customer-centricity key to shopping mall success

Shopping malls are the lifeline of the modern retail industry. The great Indian shopping mall boom began innocuously enough in...

Concept Stores: Bringing innovative ideas, experiences to Indian malls

The Indian retail real estate market is hugely influence by the West and hence, it won’t be wrong to say...

Retailers formatting their way to success

The concept of retail began with the evolution of human civilisation. It started with barter system and took the form...

Kiosks in Shopping Malls: Big revenue opportunity for small businesses

E-commerce giant Amazon has been toying with the idea of installing kiosks in malls in India for some time now....

The Rising East: The booming retail market of Eastern India

East India, one of the most conservative markets of India till a decade ago, is breaking shackles across all retail...

In The Shopper’s Shoes: When retail bosses turn consumers

The principal goal of any business, primarily retail, is to attract and retain customers. A steady flow of new customers...

TRRAIN Retail Awards 2019 recognise front-end retail associates; CEOs walk the ramp

The 8th TRRAIN Retail Awards, the world's only such property that recognises exceptional customer service, and was held at the...

Inorbit Mall strengthens retail mix

Inorbit mall strengthens its retail mix with new brands across categories like apparels, footwear, cosmetics, home décor, food and entertainment....

Shopping Centre turnaround stories of the year

With the advent of online shopping and the decline of large department stores, many traditional malls across the country face...

LuLu Mall: The melting pot of fashion, food, culture and entertainment

LuLu Group International is a diversified entity. Keeping its retail division as top priority, LuLu Group operates in hypermarkets, shopping...

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Pepe Jeans eyes smart technology solutions to improve CX: Satish Karunakaran

Satish Karunakaran, Director, Transformation sheds light on the denim brand’s future tech implementations, approaches to data handling, security initiatives,...