AI

Computer vision is emerging as a game-changing AI technology, helping retailers enhance customer experiences, optimise operations, and make data-driven decisions like never beforeIn today's fast-changing retail market, staying ahead with tech is a game-changer. One of the most exciting...

Through this integration, electronics retailers can now tap into India’s vast e-commerce network, selling products nationwide via the ONDC Network.New Delhi: B2B retail solution provider FollowG has officially integrated with the Open Network for Digital Commerce (ONDC) to revolutionize...

Retail CXOs share insights on technology investments in 2025New Delhi: In 2025, technological investments in retail are poised to play a critical role in shaping operations, customer experiences, and overall business strategies. From AI-driven personalisation to enhanced data governance,...

Over half (58%) of consumers have replaced traditional search engines with Gen AI tools for product/service recommendations, up from 25% in 2023Bengaluru: As many as 71% of consumers want artificial intelligence (AI) to be integrated into their purchasing experiences,...

Empathetic AI is the next frontier for brands with rich rewards like deeper loyalty, stronger engagement, and a lasting place in the hearts of consumersImagine this: You’ve had a rough day. A series of frustrating meetings, a missed deadline,...

As the retail industry embraces a future beyond AI, innovations like computer vision, biometrics, and sensor technology are set to redefine customer experiences and operational strategiesNew Delhi: At NRF 2025: Retail’s Big Show, leaders from H&M, Qurate Retail Group, and...

Helped by rising disposable income, urbanisation, rise of non-metro tier II cities, and growing middle class along with a digitally-savvy consumer base, the organised retail sector is poised to grow New Delhi: With the rapid evolution of channels like quick-commerce...

Businesses must invest in the right technology, people, and processes to unlock the full potential of AI as experts suggest New Delhi: AI-driven technologies are transforming customer service, enabling businesses to create more personalised, efficient, and scalable experiences. In a...

Deep Ganatra, chief product & technology officer (CPTO), The Good Glamm Group, sheds light on the role of technology in the beauty and wellness industry and its impact on personalisationNew Delhi: With almost two decades of experience in the...

From footfall tracking to loss prevention, AI-driven solutions are proving to be a game-changer for retailers looking to enhance efficiency and improve profitability.New Delhi: The retail sector is witnessing a major shift in how businesses are utilizing data and...