AI

Over half (58%) of consumers have replaced traditional search engines with Gen AI tools for product/service recommendations, up from 25% in 2023Bengaluru: As many as 71% of consumers want artificial intelligence (AI) to be integrated into their purchasing experiences,...

Empathetic AI is the next frontier for brands with rich rewards like deeper loyalty, stronger engagement, and a lasting place in the hearts of consumersImagine this: You’ve had a rough day. A series of frustrating meetings, a missed deadline,...

As the retail industry embraces a future beyond AI, innovations like computer vision, biometrics, and sensor technology are set to redefine customer experiences and operational strategiesNew Delhi: At NRF 2025: Retail’s Big Show, leaders from H&M, Qurate Retail Group, and...

Helped by rising disposable income, urbanisation, rise of non-metro tier II cities, and growing middle class along with a digitally-savvy consumer base, the organised retail sector is poised to grow New Delhi: With the rapid evolution of channels like quick-commerce...

Businesses must invest in the right technology, people, and processes to unlock the full potential of AI as experts suggest New Delhi: AI-driven technologies are transforming customer service, enabling businesses to create more personalised, efficient, and scalable experiences. In a...

Deep Ganatra, chief product & technology officer (CPTO), The Good Glamm Group, sheds light on the role of technology in the beauty and wellness industry and its impact on personalisationNew Delhi: With almost two decades of experience in the...

From footfall tracking to loss prevention, AI-driven solutions are proving to be a game-changer for retailers looking to enhance efficiency and improve profitability.New Delhi: The retail sector is witnessing a major shift in how businesses are utilizing data and...

The partnership will enable Haldiram’s to leverage AI for data-driven site selection Bengaluru: Leading namkeen, snacks and sweets brand Haldiram’s, which also runs a chain of restaurants, has partnered with AI-powered retail intelligence platform Sociometrik and real estate firm Propvision to...

BookMyCargo founder JD Yadav said the logistics industry faces rising costs, skilled labour shortages, regulatory pressures, and supply chain disruptions.New Delhi: According to experts, the lack of proper road infrastructure, land availability for warehousing and skilled workforce shortages are some...

The solution cuts down the time and effort for drivers significantly as they go about delivering hundreds of packages to Amazon customers each day.New Delhi: Artificial Intelligence is leading to a "remarkable transformation" and the transition appears bigger and...