AI chatbots for customer support
In Focus
How Generative AI can help improve customer engagement
Enterprises are seeing significant benefits from conversational platforms, such as higher engagement rates and the ability to personalize interactions at scale with GenAI. Here's how it can be used to secure a lasting competitive edge in the marketplaceIndia is...
In Focus
51% of Indian shoppers prefer AI chatbots and QR codes for online shopping: Study
According to a recent study, 72% of consumers are currently using AI-enabled chatbots to search for products online
Bengaluru: As many as 51% of Indian consumers prefer using artificial intelligence (AI) chatbots and QR codes for their online shopping needs, followed by...
In Focus
5 use cases of AI in retail
Retail biggies are harnessing the power of AI in diverse areas such as logistics, inventory management, customer support, in-store experience, and fraud detection to reap immense benefitsMumbai: Artificial Intelligence (AI) has rapidly transformed various industries, and the retail sector...
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Latest News
Phoenix Palladium, Mumbai welcomes 4 new brands
The newly launched brands include Lifestyle, Celio, Ecco, and San-Cha Tea Boutique Bengaluru: Phoenix Palladium Mall in Mumbai, operated by...
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