AI CX
In Focus
Experts share tips for omnichannel success, enhanced CX
Representatives of leading D2C businesses on factors that enhance customer experience and loyalty
New Delhi: The evolution of customer journeys and expectations has brought omnichannel retail strategies to the forefront, highlighting the importance of seamless integration across various sales channels...
In Focus
How Myntra, Amazon, Shoppers Stop & Others use AI for CX
From improving product recommendations and personalised fit suggestions to delivery, here’s how retail biggies are using artificial intelligence to offer delightful customer experiences
New Delhi:Â Retailers in India are betting big on enhancing the customer experience (CX) with the use of...
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Latest News
Phoenix Palladium, Mumbai welcomes 4 new brands
The newly launched brands include Lifestyle, Celio, Ecco, and San-Cha Tea Boutique Bengaluru: Phoenix Palladium Mall in Mumbai, operated by...
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