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WhatsApp: D2C’s favourite customer acquisition tool

WhatsApp messages have a 90% open rate within the first three seconds. This immediacy and engagement, make it an ideal tool for D2C brands to capture potential customers' attention WhatsApp, with over 2 billion users globally, has come a long...

Parle Products collaborates with IBM to drive digital transformation using cloud and AI

Since its first association with IBM in 2014, Parle has been able to bring operational efficiencies by leveraging the cloud and AI capabilities of IBM ConsultingBengaluru: Indian food processing company Parle Products has expanded its collaboration with tech company...

Simpl introduces AI-powered checkout suite to minimise CoD losses

Simpl aims to replace CoD with an alternate system by working with ecosystem partners and through its AI-powered offerings Bengaluru: Checkout network Simpl has introduced artificial intelligence (AI) enabled checkout suite with an aim to reduce losses from cash on delivery...

HKTDC to organize five concurrent events next week

The events include HKTDC Food Expo, HKTDC Food Expo PRO, HKTDC Beauty & Wellness Expo, Hong Kong International Tea Fair and HKTDC Home Delights Expo New Delhi: Hong Kong Trade Development Council (HKTDC) is kicking off five events next week from...

Retail Trends: 5 Companies using AI/AR tools to enhance customer experience

These market leaders have managed to leverage the power of artificial intelligence (AI) and augmented reality (AR) to create market differentiation and delight customers New Delhi: Artificial Intelligence (AI) powered augmented reality (AR) systems use deep neural networks to enhance...

Retail Tech Case Study: How Chaayos improved customer retention by 20%

With the help of generative AI, tea chain Chaayos was able to improve customer retention, increase revenue and enhance the experience New Delhi: Founded in November 2012 by Nitin Saluja with a passion to experiment with tea, Chaayos is a contemporary...

How AI is transforming eCommerce logistics

Artificial Intelligence is transforming several critical functions of eCommerce logistics to bring significant improvements in efficiency, accuracy, and cost-effectivenessNew Delhi: “The more we can use robots to complete repetitive or distant tasks in highly predictable, structured environments, the more...

Fashion brand icons: Siddharth Bindra of BIBA Fashion Ltd.

IndiaRetailing brings you a series in which we highlight the brand icons in India’s thriving fashion and lifestyle industry. Today, the spotlight is on Siddharth BindraNew Delhi: No business can survive for long without a vision; even if it...

How Technology Is Changing The Packaging And Labelling Industry

With the help of technology, mass-produced packaging can used for anticounterfeiting, tracking and tracing and consumer engagementBy Lokesh HarjaniDigital technology has reshaped the business landscape across sectors. The packaging and labeling industry, too, has gone through digital technological advancements. The...

Scaling for success: Five reasons why e-commerce businesses should partner with enablers

Strategies for choosing and collaborating with the right enablement partner in e-commerceNew Delhi: Redseer estimates e-commerce in India to grow nearly three times in the next three years to reach $163 billion by 2026, growing at a compound annual...
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Pepe Jeans eyes smart technology solutions to improve CX: Satish Karunakaran

Satish Karunakaran, Director, Transformation sheds light on the denim brand’s future tech implementations, approaches to data handling, security initiatives,...
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