Anil Menon

Retailers are prioritizing robust data governance to manage growing data complexity and security risks New Delhi: Retailers are grappling with the complexity of how to consolidate and optimize data that is currently generated through multiple touchpoints and channels, from payments...

Spread across three floors, the new 3.5 lakh sq. ft. mall houses a 1.5 lakh square foot Lulu Hypermarket, a multi-cuisine food court with 16 diverse brands and more than 50 leading local, national and international brandsNew Delhi: UAE-based...

In retail, the blend of online and offline shopping demands a seamless, personalised customer experience. Here’s how retailers are adapting to meet these evolving expectations New Delhi: In today's fast-paced retail environment, customer expectations are at an all-time high. The...

Anil Menon, chief information officer (CIO), of Lulu Group India, sheds light on how shopping centres are leveraging technology and working with brands to meet customer expectationsNew Delhi: With an experience of almost two decades across information technology, retail,...

Imagine walking into a store, choosing a product, standing in a long line to pay and then getting into an argument with a cashier. Now, imagine walking into a store and getting personalised attention, choosing products that are customised...

What according to you are the three biggest/most important changes happening in the world of technology?Security/ Cloud/ Digital/ AI/ IoTHow do you think these changes will impact Indian retail?Yes they would be disruption in terms of customer experience, right...

At a high-level, all retailers today are looking for the best way for Omnichannel solutions – but what does that actually mean to the CIO or COO?At the India Omnichannel Forum 2017 – held on September 19th and 20th...