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Customers do not see ShoppersStop.com as just another e-commerce site: Sreekanth Chetlur, Chief E-commerce Officer

Sreekanth Chetlur, chief e-commerce officer, of Shoppers Stop, speaks about the three-decade-old physical-first department store chain’s e-commerce journey, goals and strategies New Delhi: With over 15 years of experience in digital, e-commerce, and omnichannel operations across diverse industries including retail,...

Reliance Retail eyes blockchain for security, 5G for AR-powered in-store navigation: Suman Guha, CPTO

Suman Guha, Chief Product and Technology Officer, Reliance Retail speaks on the leading retailer company’s technology investments, strategy and focus areasNew Delhi: With over 17 years of experience, Suman Guha is a seasoned technology leader with experience in developing...

Titan takes risks in innovating, implementing solutions that improve experiences: CDIO Krishnan Venkateswaran

Krishnan Venkateswaran, Chief Digital and Information Officer (CDIO), Titan Company Ltd. on how the diversified retail company uses technology in every area--from designing products and stores to offering personalised services and memorable customer experiences across channelsNew Delhi: With a...

Smaaash mulls VR-only arcades in future: Consulting CMO Avanish Agarwal

Avanish Agarwal, Consulting CMO, Smaaash sheds light on business, expansion plans and moreNew Delhi: Established over a decade ago, Mumbai-based Smaaash Fun Gateway Arena Pvt Ltd, which operates 18 centres across India, plans to focus on expansion in tier...

Which technologies will fuel the next wave of growth in retail?

AI, IoT, Robotics, AR, VR, and Computer vision sensor fusion to play a key role as per a report by RAI & DeloitteNew Delhi: Technologies like AI, its offspring generative AI, IoT, robotics and advanced analytics would emerge as...

India is a major focus for Apple: CEO Tim Cook

Apple CEO Tim Cook said the tech giant has a "low share" in India's large market and there is a "lot of headroom" and "positives" for the company thereNew York: Describing India as a "major focus" for Apple, CEO Tim...

5 top in-store technologies of the decade

From cashierless checkouts to augmented reality shopping these technological innovations by retailers forever redefined the in-store experience Bengaluru: Stepping into the store, adding items to the cart and just walking out without breaking a step to pay isn’t fiction anymore. In...

Retail Trends: 5 Companies using AI/AR tools to enhance customer experience

These market leaders have managed to leverage the power of artificial intelligence (AI) and augmented reality (AR) to create market differentiation and delight customers New Delhi: Artificial Intelligence (AI) powered augmented reality (AR) systems use deep neural networks to enhance...

Lulu Group unveils Kerala’s first AR billboard in Thiruvananthapuram

The 40 ft X 15 ft life-sized billboard is located near Fair Exports, Pattom, Thiruvananthapuram Bengaluru: Multinational conglomerate Lulu Group became the first in Kerala to put up an augmented reality (AR) billboard for its marketing activities, according to the company's post on...

5 tenets of people-centric retail design

Tech enabled retail design and visual merchandising with the intent to deliver enhanced and intelligent customer experience is seeing the light of day across different retail categories. And it is driven by these five truthsToday, experiential design is a...
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Chandni Chowk Wedding Festival draws 1.56 million visitors at Omaxe Chowk

More than 75 brands across fashion, jewellery, and lifestyle from Chandni Chowk and Omaxe Chowk came together for the...
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