artificial intelligence
E-Commerce
AI, ML will unlock capabilities in omnichannel retailing: Ramneek Khurana of Lenskart
Eyewear retail chain Lenskart’s co-founder Ramneek Khurana on the company’s omnichannel journey and using Artificial Intelligence (AI) and Machine Learning (ML) to optimise an enhanced experience
Bengaluru:Â Artificial intelligence (AI) and machine learning (ML) are poised to unlock significant capabilities in...
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Majority of Indians say AI will increase productivity: Survey
PTI -
The survey drew responses from 2,502 participants in India with 88% of them being full-time employeesNew Delhi: A majority of Indian respondents believe that AI will increase their productivity at work compared to 31% globally, provided their organisations support...
Food & Grocery
How QSRs are using tech to elevate experience
Quick-service restaurant (QSR) players are rapidly embracing artificial intelligence (AI), the Internet of Things (IoT), robotics, digitalization and more tech to delight their customersNew Delhi: The Quick Service Restaurant (QSR) market in India is expected to reach Rs 431.27...
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AI has an opportunity cost; it’s important: Invest India CEO
PTI -
The chief of the trade and investment promotion agency also said that there is an opportunity cost of AINew Delhi: The private sector, government and academia would have to come together and work on Artificial intelligence (AI) as it...
E-Commerce
Google unveils new Generative AI-based features for gift ideas, shopping
The new Generative AI features launched are based on Google’s new initiative of enhancing search with the Search Generative Experience (SGE)New Delhi:  Search engine giant Google has rolled out three Generative AI-based features to help customers get the best shopping...
Retail Tech
Retail industry body NRF releases principles for AI Governance
The new principle aims to bring transparency and accountability to employers and employees in the retail industryNew Delhi: The National Retail Federation, the apex body for retail in the US, has released its principles for the use of Artificial...
In Focus
Here’s how retailers and e-commerce platforms use Generative AI
A look at how major retailers, e-commerce giants and other players have started capitalising on the potential of Generative AI to deliver customer satisfaction and achieve more engagementNew Delhi: ChatGPT by OpenAI took the world by storm when it...
Leaders Ink
The power of ONDC
With the right building blocks, ONDC will enable seamless commerce for 50 crore customers and 5 crore SMEs in this country
Bengaluru: First up, ONDC is not a platform like Amazon but a network of enterprises coming together to enable...
E-Commerce
Myntra launches AI-powered interactive chatbot for customised suggestions
Available on the Myntra app and launched right ahead of Myntra’s annual festive event, Big Fashion Festival (BFF), the chatbot is all set to assist usersBengaluru: Fashion e-commerce platform Myntra has introduced conversational AI (artificial intelligence) -powered chatbot Maya,...
In Focus
Consumer Dispute Redressal Commission resolves 854 consumer cases in August: Govt
PTI -
The significant disposal of cases reflects NCDRC's dedication to providing consumers with a fair and efficient mechanism for addressing their concernsNew Delhi: The National Consumer Dispute Redressal Commission (NCDRC) and the Department of Consumer Affairs have successfully resolved 854...
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Digital Icon : Rajneesh Sharma
Rajneesh Sharma brings over 24 years of diverse experience in FMCG, fashion, retail, and manufacturing. Rajesh is dedicated to...
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