B S Nagesh

The 8th TRRAIN Retail Awards, the world's only such property that recognises exceptional customer service, and was held at the Renaissance Powai following the Retail Leadership Summit 2019. A total of 126 brands sent in 170 stories from 17...

TRRAIN Retail Awards – an initiative to honour customer service excellence delivered by retail associates across various retail formats – were witness to the launch of the seventh edition of the magazine, 'I Just Did It'.The magazine, a TRRAIN...

The board of Future Retail has approved the 'scheme of arrangement' with Shoppers Stop with regard to its Rs 655-crore acquisition of Hypercity Retail in a stock-and-cash deal. According to a PTI report: In the meeting, the board of Future...

K Raheja Corp Group firm Shoppers Stop said its shareholders have approved sale of its subsidiary Hypercity to Kishore Biyani-led Future Retail Ltd (FRL). According to a PTI report: The company has received 99.35 per cent votes in favour on...

IMAGES Group and TRRAIN released the sixth edition of 'I Just Did it' on Thursday, February 16, 2017. The book, which is replete with stories of customer service excellence the Indian way, is an endeavour to showcase retail employees...

India Retail Forum (IRF), India's largest retail intelligence event, hosted the second edition of the South India Retail Summit (SIRS), yesterday at the ITC Gardenia, Bengaluru. Comprising a day-long conference and exhibition, the event’s mission was to focus on 'Retail...

India Retail Forum (IRF), India's largest retail intelligence event, hosted the second edition of the South India Retail Summit (SIRS) yesterday at the ITC Gardenia, Bengaluru. Comprising a day-long conference and exhibition, the event’s mission was to focus on 'Retail...

Indian retail industry celebrates the launch of ‘Trusted’ mark at India Retail Forum 2016. The first of its kind customer-centric certification mark in retail will be a seal of excellence in customer service and assurance that retailers are adhering to...

The most awaited congregation of food & grocery retail fraternity – the 9th annual India Food Forum – was held recently at Bandra Kurla Complex, Mumbai from 19-21 January 2016. Not only were the bigwigs of the food industry...