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Why retailers need to change the game from a product-centric to service-centric approach
Retailers need to find new business models and performance matrices different from GMV (Gross Merchandise Volume) and scale. The ever-changing customer expectations and reducing differentiation in terms of products and range would require retailers to compete on customer service,...
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Latest News
Delhivery appoints Prashant Gazipur as Senior VP
Gazipur will take charge of capacity building and operational excellence across the company's last-mile pickup and delivery operationsMumbai: Logistics...
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