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Capgemini Research Institute

Cost reductions will be key for retailers to attract frugal consumers: Survey

While revealing consumer insights Capgemini Research Institute’s annual consumer trends survey highlights areas that retailers need to work on to stay relevant to the consumer Mumbai: Businesses will need to find ways to cut costs and offer lower prices to consumers,...

79 pc of consumers change purchase preferences

Sustainability concerns are now influencing consumer behavior among more than half the population. However, despite intentions to be sustainable, there is a gap between what consumers think they know, and what they actually know, about sustainability. A new report from...

74 pc Indian consumers to prefer digital payments in 6-9 months: Report

Around 74 percent of consumers in India will prefer carrying out payments through the digital medium in the next six to nine months, according to a report by Capgemini Research Institute. The change comes in view of the coronavirus pandemic....
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Reliance Retail joins hands with Department of Consumer Affairs

Celebrated annually on December 24, National Consumer Day underscores the significance of consumer rights in India’s economic landscape.New Delhi:...
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