consumers

The last couple of years have been turbulent for the Indian automobile industry. A decline in volume sales, market instability and capacity overhang combined to create a gloomy outlook for this sector. But the dust is now settling, and some...

The retail industry is experiencing unprecedented change. Over the past decade, emergence of technology-enabled “smarter consumers” has upended traditional retail business models. The days when department stores or large discount chains targeted promotions to mass audiences according to broad-brush...