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conversational commerce

How Generative AI can help improve customer engagement

Enterprises are seeing significant benefits from conversational platforms, such as higher engagement rates and the ability to personalize interactions at scale with GenAI. Here's how it can be used to secure a lasting competitive edge in the marketplaceIndia is...

Conversational commerce helping retail stores get back on track in the ‘new normal’

Feedback Advisory, an end-to-end Market Research and Advisory firm, has recently conducted a survey on the impact of COVID on the Indian Retail industry, with a focus on practices that retailers are adapting to accelerate their path to recovery...
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Paytm to focus on merchant services in overseas foray, expects to be profitable by June

The company has set up three overseas step-down subsidiaries of Paytm Cloud Technologies in the United Arab Emirates, Saudi...
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