conversational commerce
In Focus
How Generative AI can help improve customer engagement
Enterprises are seeing significant benefits from conversational platforms, such as higher engagement rates and the ability to personalize interactions at scale with GenAI. Here's how it can be used to secure a lasting competitive edge in the marketplaceIndia is...
Big Grid
Conversational commerce helping retail stores get back on track in the ‘new normal’
Feedback Advisory, an end-to-end Market Research and Advisory firm, has recently conducted a survey on the impact of COVID on the Indian Retail industry, with a focus on practices that retailers are adapting to accelerate their path to recovery...
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Latest News
How Sereko is carving a niche in Indian skincare market with psychodermatology
Founded in 2023, the D2C brand is now gearing up for product innovation, market expansion, and strengthening its retail...
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