customer

Zepto drew flak when a user from Gurugram found that 100 grams of coriander leaves were listed at Rs 131 on ZeptoNew Delhi: Zepto faced social media ire after a user called out the quick commerce platform for listing...

Laiqa, a premium menstrual care brand, has created a niche for itself through its exceptional product quality, period and wellness tracker app called ‘Period Pal’, and bold social media campaigns that provide a platform for women to voice their...

Le Marche supermarket will occupy an area of 2,676 sqm at Lykli Gurugram, scheduled to open in late 2025New Delhi: IKEA’s sister concern Ingka Centres and supermarket chain Le Marche have announced the signing of the agreement to open...

From adopting technology to improving efficiency and cost-effectiveness, to embracing sustainable practices for cleaner, operations, here’s what laundromats are doing to stay relevant and profitable By Arunabh SinhaNew Delhi: In recent years, technology has transformed different facets of our lives,...

Digital twin technology will act as a critical enabler for executives by helping them rehearse the future. It will transform businesses by using the predictive nature of the technology to collaborate with other organizations more closelyA foresight survey called...

Pizza Hut is focusing on emerging markets in Tier II & III places, which now contribute 50% of its business in IndiaNew Delhi: Leading quick service restaurant chain Pizza Hut, which had doubled its store count in the country...

Delivering on time is a thing of the past now. Delivering quicker than 10 minutes is more the trend to watch. Does this help a brand win its much-needed customer base?By Yash BhatiaQuick commerce, in basic terms, means delivering...

India’s omnichannel business could swell five times, to $55 billion, by 2027, up from about $11 billion at present, according to the latest report by IMAGES Group’s India Phygital Index 2022.The report, jointly conducted by IMAGES Group in association...

Have you ever heard of the concept – ‘show don’t tell?’It’s one of the golden rules of writing (at least according to those in the know.) Essentially it boils down to not just telling readers a load of information...