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Customer Behavior

Customer Behavior has been the driver behind any tech trend: Suman Guha, CPTO, Reliance Retail

 Suman Guha, Chief Product and Technology Officer, Reliance Retail speaks to Mannu Mathew, Assistant Editor, Images Group on the leading retail company’s technology strategy, focus areas and industry trends

The rewards of customer retention in e-commerce

Here's why experts favour customer retention over acquisition in online commerceNew Delhi: A report by customer engagement platform MoEngage found that over 62% of customers uninstalled their e-commerce applications within the first week of downloading them.Retention is increasingly becoming more...
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Latest News

D2C fashion brand Bewakoof opens first store in Pune

Located at Amanora Mall, the latest Bewakoof store offers a range of fashion essentials for men, women, and kidsBengaluru: ...
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