Customer relationship management

Retailing in India is an evolving science, and is getting more complex by the day. What does one mean by organised retail? How can selling evolve into retailing science? How can a one-shop retailer scale up to systematically grow...

Alpha G Corp Development Private Limited has been conferred with ‘Excellence in Branding & Marketing Award for Social Marketing – Retail’ and ‘The Award for India’s Greatest Brand Builder – Real Estate’, which was conferred upon Prodipta Sen, vice-president,...

Europe's leading bonus card services provider, Payback, together with Peepul Capital, has recently acquired a majority stake in India's largest loyalty card provider – i-mint. Alexander Rittweger, founder CEO of Payback, talks to IndiaRetailing about his plans to foray...

Sumit K Lal, Director & GM, ECCO Shoes, on how to address the issues of burnout in the footwear sectorAt a time when the economic downturn has become a global concern, one sector in the...

The lucrative property prices that are leading many retailers into an aggressive expansion mode notwithstanding, Mumbai-based Nilkamal Group-promoted home maker store @home store has adopted a ‘wait and watch’ mode on its expansion plan, despite the furniture retailing arm...