Customer Satisfaction

Retail CXOs share insights on technology investments in 2025New Delhi: In 2025, technological investments in retail are poised to play a critical role in shaping operations, customer experiences, and overall business strategies. From AI-driven personalisation to enhanced data governance,...

Yoho aims to deploy the additional funds to drive its growth and innovation, including investment in research and development New Delhi: D2C footwear brand Yoho has raised Rs 27 cr in a pre-series B funding round led by Gulf Islamic...

Snitch's chief technology officer (CTO) Maruthy Ramgandhi sheds light on the new-age brand’s tech journey and much moreNew Delhi: With almost two decades of experience, Maruthy Ramgandhi is a seasoned technology leader with extensive experience in product management, engineering,...

Launched in 2011, the jewellery brand offers a line-up of contemporary lifestyle diamond, gold, silver, platinum, gemstone and pearl fine jewellery tailored to various occasionsNew Delhi: Buying jewellery has traditionally been a ‘hands-on’ experience. Not any more though. In...

Big e-commerce players like Amazon use advanced AI/ML (Artificial Intelligence/Machine Learning) to combat fake reviewsNew Delhi: The success of India's thriving e-commerce sector is driven by consumer trust, experts said on Wednesday, while stressing the importance of transparency, data...

The e-commerce firm largely focuses on small sellers that mostly sell unbranded products on the platformNew Delhi: Softbank-backed Meesho on Tuesday said it has delisted nearly 2 lakh products from its e-commerce platform in the last quarter after quality...

Digital design technologies have the potential to revolutionise the apparel industry by streamlining processes, reducing costs, promoting sustainability, and fostering greater creativity and collaboration New Delhi: Fashion companies face a range of challenges in the design process, stemming from the...

Slow websites and apps can lead to customer dissatisfaction, lost sales and revenue, and a drop in search engine optimisation (SEO) rankings New Delhi: With 5G becoming a reality and 6G infrastructure in the works, speed has become an important...

Through this alliance, Juicy Chemistry seeks to leverage the technology and expertise of its partner to explore new international marketsNew Delhi: Juicy Chemistry, a certified skin, hair, personal care and makeup brand announced a partnership with Assiduus Global, an...

BodyFirst is a sports nutrition, personal health, and wellness brand established on comprehensive scientific research. Each of their substances has been subjected to significant clinical study and is supported by experts. That’s the brand’s unique selling proposition and biggest...