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Indian consumers spent 15 billion hours waiting to make customer service complaint in 2024: Report

The report found that 39 per cent of consumers are kept on hold, 36 per cent are repeatedly transferred, and 34 per cent believe companies deliberately complicate the complaint processNew Delhi: Despite AI agents and chatbots increasingly becoming a...

I Just Did It featuring stories of exceptional customer service unveiled at TRRAIN Retail Awards

This is the 13th edition of the book that is brought out every year by IMAGES Group in collaboration with TRRAINNew Delhi: IMAGES Group and Trust for Retailers and Retail Associates of India (TRRAIN) unveiled the 13th edition of...
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Tommy Hilfiger Innerwear collection now available on Myntra

The collection includes a wide variety of products such as trunks, briefs, boxers, and boxer briefsBengaluru: Fashion and...
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