customer service management
Latest News
Indian consumers spent 15 billion hours waiting to make customer service complaint in 2024: Report
PTI -
The report found that 39 per cent of consumers are kept on hold, 36 per cent are repeatedly transferred, and 34 per cent believe companies deliberately complicate the complaint processNew Delhi: Despite AI agents and chatbots increasingly becoming a...
E-Commerce
Scaling for success: Five reasons why e-commerce businesses should partner with enablers
Strategies for choosing and collaborating with the right enablement partner in e-commerceNew Delhi: Redseer estimates e-commerce in India to grow nearly three times in the next three years to reach $163 billion by 2026, growing at a compound annual...
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Latest News
Tommy Hilfiger Innerwear collection now available on Myntra
The collection includes a wide variety of products such as trunks, briefs, boxers, and boxer briefsBengaluru: Fashion and...
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