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Experts share tips for omnichannel success, enhanced CX

Representatives of leading D2C businesses on factors that enhance customer experience and loyalty New Delhi: The evolution of customer journeys and expectations has brought omnichannel retail strategies to the forefront, highlighting the importance of seamless integration across various sales channels...

How generative AI can help retailers achieve better personalisation

With its conversational capabilities, generative AI can help retailers understand their customers better, create personalised experiences, optimise operations while driving revenue growth Retailers in India are facing challenges on multiple fronts – the global economic downturn, rising customer expectations, supply...
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Latest News

Epigamia founder Rohan Mirchandani dies of cardiac arrest

Mirchandani (42), who co-founded Drums Food International in 2013, suffered a sudden cardiac arrest on Saturday.New Delhi: Founder of...
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