CX
Retail
The Transformation of Offline Retailing – How Reliance Brands leveraged contextual conversations with their customers to its advantage
Visiting a retail store is an investment of time, energy and money. Hence, offering a superlative experience, not just a product, can help entice customers to come back to the brick-and-mortar stores.The retail sector has seen unprecedented changes in...
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Latest News
Epigamia founder Rohan Mirchandani dies of cardiac arrest
Mirchandani (42), who co-founded Drums Food International in 2013, suffered a sudden cardiac arrest on Saturday.New Delhi: Founder of...
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