data

Customer experience, social media, trust, transparency and data critically impact customer retention said representatives of leading brands speaking at the India D2C Summit 2024Mumbai: Retaining existing customers is far more lucrative for brands than acquiring new customers. However, apart...

The payments ecosystem in India includes online PAs and PAs, which facilitate face-to-face/proximity payment transactionsNew Delhi: The Reserve Bank on Tuesday came out with draft guidelines to further strengthen regulations on payment aggregators, a move aimed at boosting the...

Krishnan Venkateswaran, Chief Digital and Information Officer (CDIO), Titan Company Ltd. on how the diversified retail company uses technology in every area--from designing products and stores to offering personalised services and memorable customer experiences across channelsNew Delhi: With a...

The goal of the partnership with GoKwik is to further strengthen Cult.Sport's presence in remote towns and cities of India where COD is a preferred mode of paymentNew Delhi: Sports-first D2C brand Cult.Sport partnered with eCommerce enabler GoKwik to expand cash-on-delivery...

IndiaRetailing brings you a series in which we highlight the brand icons in India’s thriving fashion and lifestyle industry. Today, the spotlight is on Siddharth BindraNew Delhi: No business can survive for long without a vision; even if it...

Zomato Food Trends is an open platform accessible for free that will analyse data from millions of transactions across India which restaurants can use to take a data-driven approach to prices, dishes and locationNew Delhi: Online food delivery firm...

One promising technology that is increasingly getting fast tracked into adoption is intelligent video analytics, powered through computer vision and deep learning algorithmsBy  Bhaskar Jyoti RoyThe crux of any retail business is delivering value to the customer. Brick and...

To gain the maximum profit and loyal customers, adapting to e-commerce trends has become a necessity for retailers. here are some emerging e-commerce trends that can help you take your business to the next level.By Lokendra Singh RanawatEvery year...

When it comes to better brand experience, consumers are willing to share personal information to help firms deliver superior service, a survey said on Tuesday. According to e-commerce and product content management software provider SAP Hybris, 92 per cent of...

How will the next generation of retail CEOs, internationally, tackle the industry's biggest challenges? According to a recent study of 58 aspiring CEOs by interim and executive search firm Green Park, 71 per cent say that they will rely on...