Department of Consumer Affairs

The Department of Consumer Affairs, which notified guidelines to prevent dark patterns in November 2023, has specified 13 such designsNew Delhi: Consumer Affairs Secretary Nidhi Khare on Tuesday warned e-commerce companies against deploying deceptive user interface designs known as...

By Laxmi Devi15 Cerelac products analysed from India contained 2.7 grams of added sugar per serving on averageNew Delhi: The Consumer Affairs Ministry on Friday said it has asked the food safety regulator FSSAI to investigate the composition of...

The solutions received span a broad spectrum of technologies and approaches, tailored to address 13 specified dark patterns identified by the Consumer Affairs MinistryNew Delhi: The government has received innovative solutions for detecting dark patterns on the e-commerce platforms...

He said that the government-promoted ONDC has to work on fixing liability in case a consumer does not get the right productNew Delhi: Consumer Affairs Secretary Rohit Kumar Singh on Monday asked the Open Network for Digital Commerce (ONDC)...

This represents a significant milestone in the functioning of retail businesses in India, as the bill removes criminal penalties for certain Acts, such as the Legal Metrology Act and Food Safety Act, and streamlines minor offences Mumbai: The Lok Sabha...

The forced buying of a full strip of medicine not only leads to medical wastage but also put unnecessary financial burden on customers New Delhi: Amid complaints about chemists insisting customers on buying entire strip of tablets or capsules, the Centre...

From increase in the base price of food items, creating chaos and dispute during billing, increase of tip culture and an affect in the operating cost of the restaurants and employment -- these will be some of the ramifications...

Though customers now refuse to pay the service charges levied by restaurants, the owners of the eateries have voiced their disappointment over the centres decision on the issue, saying it would "adversely impact millions of workers". "Levying service charge is...

Across the world, service charge or gratuity is common practice and accepted by diners as they know this is an emolument for the entire crew – front of house, kitchen, housekeeping, cleaners, security et all which works through odd...