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How QSRs are using tech to elevate experience

Quick-service restaurant (QSR) players are rapidly embracing artificial intelligence (AI), the Internet of Things (IoT), robotics, digitalization and more tech to delight their customersNew Delhi: The Quick Service Restaurant (QSR) market in India is expected to reach Rs 431.27...

How AI is transforming eCommerce logistics

Artificial Intelligence is transforming several critical functions of eCommerce logistics to bring significant improvements in efficiency, accuracy, and cost-effectivenessNew Delhi: “The more we can use robots to complete repetitive or distant tasks in highly predictable, structured environments, the more...

How digital technology is enhancing visual merchandising

How technology is being used in visual merchandising for a range of benefits from getting insights into the most popular products, their ideal placement inside the store to assessing the nature of footfall, dwell time and purchase history By Sunil...

US retailers offering curbside pickup grew digital revenue by 49% in 2020

In 2020, retailers who innovated to keep up with the changing consumer behavior reaped bigger than those that did not.According to the research data analyzed and published by Comprar Acciones, retailers offering buy-online-pickup-in-store (BOPIS) options increased their digital revenue by...
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Digital Icon : Rakesh Bali

Rakesh Bali is at the helm of brand marketing, communications, events, and sustainability-related marcom initiatives for the petrochemicals segment...
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