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Retail Innovations: Taking customer experience one notch higher

Incorporating innovation that is both interactive and engaging has changed the dynamics of retail. Today, introducing innovation in day-to-day operations is not just about enhancing business functions, it is about providing an incomparable shopping experience as well.To reshape the...

Fabindia may pump Rs 90-100 cr in expansion, thrust on Omnichannel strategy

Fabindia, the country's leading lifestyle retail chain, has set its eyes on Tier-II cities for expansion of its Fabindia Experience Centres, a top official of the company said.According to a PTI report: It all looks at expanding Omnichannel model...

The Rising East: The booming retail market of Eastern India

East India, one of the most conservative markets of India till a decade ago, is breaking shackles across all retail platforms today. Despite being home to a very dense population, the Eastern part of the country missed several glorious...

fabindia to enhance customer experience with the launch of Fabfamily – a unique loyalty program

fabindia has rolled out its first-ever loyalty program, Fabfamily. A five-tier program, this presents a membership based program with unique experiences for the company’s expanding customer base.Launched simultaneously across online and brick-and-mortar stores, the loyalty program allows aggregation and...

fabindia bets big on experience centres, to open 30 more by 2020

Following a tremendous response for its Experience Centres, fabindia, India’s largest lifestyle retail brand, has recently launched its third Experience Centre in New Delhi-NCR. Located at Lajpat Nagar, one of Delhi’s most popular shopping destinations, the store is spread...

Lighthouse invests Rs 250 crore in footwear brand Aqualite

Lighthouse India Fund III, Limited, an affiliate of Lighthouse Advisors, India’s leading, consumer-focused private equity manager, is investing over Rs 250 crore (US $35 million) to acquire a minority stake in Aqualite Industries, one of India's leading footwear companies.Founded...

Myntra to host 3rd edition of ‘Myntra Beauty Edit’ with 40 new brand launches

The most awaited carnival for cosmetics and beauty products online, ‘Myntra Beauty Edit’ is returning to entice shoppers on May 29-30, 2018.The two-day festival has over 10,000 products on offer from leading domestic and international brands across makeup, perfumes,...

Indian brands revive ethnic wear genre, increase space allocation in malls

A quick peek into an urban women’s wardrobe in India will accentuate the fact that Indian ethnic wear is facing stiff competition from western wear. Western wear has made strong inroads into the Indian woman’s closet, not just in...

An overview of the women’s wear market in India

Contributing 38 per cent to the total apparel market of the country, the women’s wear segment is fast moving with proliferation in the number of working women, which has led to increased purchasing power of the Indian women. Although...

KVIC seeks Rs 525 cr damages from FabIndia for using Khadi

Khadi and Village Industries Commission (KVIC) has sent a legal notice to FabIndia, a chain of ethnic wear retail outlets, demanding a whopping Rs 525 crore in damages for 'illegally' using its trademark 'charkha' and selling apparels with the...
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5 Pillars of Customer Retention

Customer experience, social media, trust, transparency and data critically impact customer retention said representatives of leading brands speaking at...
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