Fred Reichheld
Retail
73% NPS- Jabong attains a new benchmark in its customer experienceÂ
In line with its customer centric goal, Jabong got its Net Promoter Score (NPS) process certified by Nielsen and declared that it has attained an NPS of 73 %Â (based on surveys conducted during September 2014). Though not strictly comparable,...
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We are among the top footwear on major platforms: Gopal Rathor, Clog London
Gopal Rathor, Director, Clog London speaks about the brand’s growth journey, strategies and expansion plansNew Delhi: Launched in 2018...
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