Fred Reichheld
Retail
73% NPS- Jabong attains a new benchmark in its customer experienceÂ
In line with its customer centric goal, Jabong got its Net Promoter Score (NPS) process certified by Nielsen and declared that it has attained an NPS of 73 %Â (based on surveys conducted during September 2014). Though not strictly comparable,...
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India’s gems, jewellery exports dip 13.44% in June to Rs 15,939.77 cr: GJEPC
The total gems and jewellery exports stood at Rs 18,413.88 crore ($2,240.77 million) during June 2023Mumbai: India's overall gems...
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