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2023 edition of ‘I Just Did It’ book featuring inspiring customer service stories in retail launched

The latest edition of the book ‘I Just Did It’ brought out by Images Group in association with TRRAIN was launched at the 12th edition of the TRRAIN Retail Awards 2023Mumbai: The latest edition of the book ‘I just Did...

India’s omnichannel sales to top $55 billion by 2027

India’s omnichannel business could swell five times, to $55 billion, by 2027, up from about $11 billion at present, according to the latest report by IMAGES Group’s India Phygital Index 2022.The report, jointly conducted by IMAGES Group in association...

Tune in to PHYGITS Live: Unlocking the 3 Cs of digital transformation

Experiential Media in collaboration with IMAGES Group brings to a discerning retail audience, PHYGITS Live – a Digital Transformation Strategy Summit on December 11, 2020, with the aim of providing case studies of new technologies deployed by retailers and...

Winning in the New Normal: How retailers can engage customers across all channels

As India moves to a new normal post-COVID-19, consumers will move from traditional in-store shopping to click-&-collect", Home Delivery and "Touchless In-Store Experiences". To win in this new normal, retailers must set up engagements across all channels quickly and...

Phygital Retail Convention – Live on Your Screen

2020 has delivered a VUCA disruption like no other. While millions of consumer-facing businesses world-wide, it has been a struggle to just stay afloat as consumers deferred their discretionary spends, others managed to navigate the economic crisis caused by...

IMAGES Group Survey: Over 72 pc retailers turn to technology, e-commerce to increase revenue

Ever since COVID-19 broke out in India, IMAGES Retail has been bringing out analysis, reports, webinars discussing impact, challenges, recommendations and opinions from the retail industry experts and stalwarts to fight the crisis. In a recent survey conducted by the...

Webinar: N9 World Technologies in association with Consolidated Pathways introduces VIROBAN – Swiss antiviral and antimicrobial technology

N9 World Technologies Pvt Ltd, India has signed an agreement with Consolidated Pathways Inc, USA to incorporate unique Swiss antiviral and antimicrobial technologies into sustainable and cost-effective custom blends for the textile finishing industry. Consolidated Pathways, a brand and...

COVID-19 Impact: Key learnings & future course of action for retailers

India’s retail sector is one of the largest employers in the country with almost 46 million people working in the industry. With the onset of the pandemic and as retail businesses continue to be deeply damaged by the ongoing...

Malls report sizeable footfalls, ample business in the second week of Unlock 1.0

While the sentiments on Day 1 were greatly encouraging, the industry has had the time to study footfall patterns and purchase behaviours over several days, including on the first weekend since the lifting of restrictions. In a second, exciting...

Building passion within organisations

India’s retail sector employs over 46 million of her citizens. A vast majority of them come from middle-income and lower-income salaried classes from across India’s urban, peri-urban and rural heartlands. Their livelihoods and futures are in immediate peril as...
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AbCoffee opens 50th outlet in just two years

The homegrown takeaway coffee chain reached the milestone by opening four new outlets in MumbaiMumbai: Tech-enabled grab-and-go coffee chain...
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