Joe Manuele
Retail
Customer Experience – The Uncomfortable Truth
Organisations around the world are failing to implement effective digital strategies. As a result their customer experience (CX) solutions are becoming disjointed, and digital is not displacing traditional phone interactions at the speed that their customers are demanding.
That’s according...
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Varun Berry: Steering Britannia’s Next Growth Chapter as CEO, Executive VC & MD
Britannia has appointed Varun Berry as CEO, effective May 8, 2025, in addition to his current roles as Executive...
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