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Karthik

Transforming Customers Into Advocates: Defining the connected customer experience

Today’s Consumers are very demanding and selective. They want relevant, real-time and personalized interactions with retailers and brands and they don’t hesitate to abandon brands that fall short of their expectations.The retail landscape has fundamentally changed, and gone are...

The Forum: Adding zing to Chennai’s shopping experience

Home. Work. Forum. The Forum Chennai set in the heart of Chennai is positioned around this vision with the mall being an ideal third place or a hangout destination for a Chennaiite apart from their households and work spaces. The...
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By December 2026, The Souled Store expects to have about 200 stores: Co-Founder Harsh Lal

Harsh Lal, co-founder of The Souled Store, shares insights into the brand’s journey, design strategies, plans for both online...
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