Kiran Kumar
Retail
Customer Experience-The Multi-Channel Boost
Retailers not providing seamless service and multi-channel experience to shoppers are falling behind, says Kiran Kumar Malathkar, Senior Project Manager, e-commerce, MindTree.In today’s world of ubiquitous connectivity, retailers need to ensure convergence and consistency across multichannels. Harmonising consumer interactions...
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Reliance Retail joins hands with Department of Consumer Affairs
Celebrated annually on December 24, National Consumer Day underscores the significance of consumer rights in India’s economic landscape.New Delhi:...
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