Mukul Bafana
Leaders Ink
4 operational areas to address for omnichannel success
Inventory management, order fulfilment, customer data management, and staffing are key areas businesses must address to derive return on their investments in omnichannel retail
A wave of consolidation has hit Indian retail industry, and we look forward to a $2...
Big Grid
Why building omnichannel capabilities are crucial for retail businesses
With the onset of the pandemic, consumers needed a contactless way to shop. Today, they are hopping across multiple channels, while shopping brands and retailers are compelled to ensure that they offer a consistent experience across all touchpoints. The...
Retail
Customer-Centric Approach to Omnichannel Transformation
Mukul Bafana, CEO, Arvind Internet on how Arvind Internet is building seamless Omnichannel journeys for various brands...
Retail
Unlocking the elusive R.O.I in Omnichannel transformations
At the India Omnichannel Forum 2017 – held on September 19th and 20th in Mumbai, concurrently with the India Retail Forum – retail leaders met to debate ‘The Business View: Unlocking the Elusive Return-On-Investment in Omnichannel Transformations’. The roundtable,...
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Latest News
Swiggy announces 5th ESOP liquidity programme worth $65 million
So far, the company has cumulatively enabled over Rs 1,000 crore of ESOPs liquidity over the five events, benefitting...
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