Omnichannel retail

The companies are increasingly opting for hybrid model and omnichannel retailing. Bengaluru: Experts on digital commerce have said that the pandemic has gravitated millions of customers to shop online and that new habit is fueling companies to increasingly opt for...

Top omnichannel retail players discussed their digital journeys and at the 22nd India Fashion Forum in BengaluruBengaluru: The central factor of every company is consumers. It's vital to consider and understand customer needs, challenges, emotions, and preferences before confirming the...

Most of the 100 stores that The Body Shop plans to open by 2025 will be in tier 2 and tier 3 towns of IndiaNew Delhi: Ethical beauty and personal care brand, The Body Shop is focusing on increasing...

Continuing with its convention of offering consumers and brands a platform to engage and strengthen relationships, Myntra is building ‘Myntra-Mall’, enabling shoppers to experience their favourite brands’, Official Brand Stores (OBS) on its app. Coming as it does, ahead of Myntra’s flagship,...

We live in a world that is fast changing and evolving. Each day brings a search for something new and improved. And every once in a while I like to sit and look back and wonder in awe as...

Knight Frank India, in association with the Retailers Association of India (RAI), on Tuesday launched the third edition of its flagship report on the retail sector – 'Think India. Think Connected Retail'. The report tracks the evolution of India’s modern retail...

The Retail Grocery Industry in India is at a crossroads today. It is faced with multiple challenges: changing consumer patterns and shift in preferences, pricing, government policies, taxation and regulations, rising real estate cost issues and, most importantly, changing...

In the battle between offline and online retail, who is winning? As the companies are divided between offline (brick-and-mortar stores) and online (e-tailers), we are placing bets on both the teams, because both are part of a new phenomenon -...

TimeTrade recently conducted a survey of 5,444 consumers, which asked in-depth questions regarding their perceptions and behaviors around retail shopping. The company also surveyed 100 senior-level decision makers in retail, asking about their plans for customer experience. What the research...

The Indian lighting and appliances market is expected to have grown to US $9 billion in FY16, with online channels accounting for 5-7 per cent of sales. While e-tailers currently account for almost all the online sales occurring across the three categories, Redseer...