Omnichannel strategies

In retail, the blend of online and offline shopping demands a seamless, personalised customer experience. Here’s how retailers are adapting to meet these evolving expectations New Delhi: In today's fast-paced retail environment, customer expectations are at an all-time high. The...

Implementing omnichannel marketing strategies empowers malls to create a comprehensive and compelling shopping experience that connects with customers across various channelsBy Gaurav Balani, DGM - Marketing, Infiniti MallMumbai: The retail industry is experiencing a massive shift due to the...

The report elaborates on the omnichannel preparedness, execution and outcomes of over 100 companies in India‘India Phygital Index 2023’ report by omnichannel retail platform Fynd and Strategy&, a global strategy consulting firm and a part of PwC network powered...

Retailers need to finetune and adopt an omnichannel-inclusive strategy to offer a seamless customer experienceRidhima Kansal, Director, RosemooreIt would be an understatement to say that Indian consumers have not changed significantly over the years, especially after the pandemic. Today’s...