omnichannel
Case Studies
Retail Tech Case Study: How Chaayos improved customer retention by 20%
With the help of generative AI, tea chain Chaayos was able to improve customer retention, increase revenue and enhance the experience
New Delhi:Â Founded in November 2012 by Nitin Saluja with a passion to experiment with tea, Chaayos is a contemporary...
Latest News
Supply chain major Prozo opens three warehouses in Bengaluru and Ludhiana
Prozo expands with three new warehouses in Bidadi and Makali and Ferozpur Road, covering 1.5 million sq. ft. in 12 locations across India with 30 omnichannel fulfilment centres operational
Mumbai: Prozo, a full-stack supply chain company, has launched three new state-of-the-art...
Latest News
Travel brand Mokobara unveils its first flagship store in Bengaluru
The new brick-and-mortar store is spread across 800 sq. ft. of retail space and is located on the 12th Main Road, Indiranagar
Bengaluru:Â Travel and lifestyle brand Mokobara has unveiled its first flagship store in Bengaluru, a company official wrote on...
Digital
VTEX partners with Retail Insights to strengthen its capabilities in India
By joining forces, VTEX and Retail Insights aim to unlock new frontiers in commerce innovation, empowering businesses to thrive in the digital age
Mumbai: VTEX (NYSE: VTEX), the global enterprise digital commerce platform, has partnered with Retail Insights, an advanced...
Fashion & Lifestyle
Fashion brand icons: Siddharth Bindra of BIBA Fashion Ltd.
IndiaRetailing brings you a series in which we highlight the brand icons in India’s thriving fashion and lifestyle industry. Today, the spotlight is on Siddharth BindraNew Delhi: No business can survive for long without a vision; even if it...
Leaders Ink
How generative AI can help retailers achieve better personalisation
With its conversational capabilities, generative AI can help retailers understand their customers better, create personalised experiences, optimise operations while driving revenue growth
Retailers in India are facing challenges on multiple fronts – the global economic downturn, rising customer expectations, supply...
E-Commerce
Why retailers can’t afford to ignore composable commerce
Composable commerce opens new avenues for brands to thrive in the dynamic retail ecosystem, fostering discovery and enabling differentiation in an increasingly saturated marketThe pandemic reshaped the retail landscape globally and pushed it towards an unprecedented digital maturity. While...
D2C
The D2C growth story
According to reports in Q2 2022, Indian D2C startups raised $599.7 million or 42.7% of all e-commerce funding during the quarterNew Delhi:Â Today the D2C market size is increasing in leaps and bounds and India houses more than 800 D2C...
Latest News
Metro Brands Ltd. celebrates opening of 756th store
The 756th store is at Connaught Place in central part of New Delhi and is spread across an area of 2,200 sq. ft.
New Delhi:Â Footwear retailer Metro Brands Ltd. has reached the milestone of opening 756 stores across India, the...
Leaders Ink
4 operational areas to address for omnichannel success
Inventory management, order fulfilment, customer data management, and staffing are key areas businesses must address to derive return on their investments in omnichannel retail
A wave of consolidation has hit Indian retail industry, and we look forward to a $2...
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Latest News
NRF 2025: Sustainability strategies take centre stage
Circularity gains momentum as IKEA, Target, and Walmart showcase groundbreaking initiativesNew Delhi: Sustainability leaders from IKEA U.S., Target, and...
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