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Retail Tech Case Study: How Chaayos improved customer retention by 20%

With the help of generative AI, tea chain Chaayos was able to improve customer retention, increase revenue and enhance the experience New Delhi: Founded in November 2012 by Nitin Saluja with a passion to experiment with tea, Chaayos is a contemporary...

Supply chain major Prozo opens three warehouses in Bengaluru and Ludhiana

Prozo expands with three new warehouses in Bidadi and Makali and Ferozpur Road, covering 1.5 million sq. ft. in 12 locations across India with 30 omnichannel fulfilment centres operational Mumbai: Prozo, a full-stack supply chain company, has launched three new state-of-the-art...

Travel brand Mokobara unveils its first flagship store in Bengaluru

The new brick-and-mortar store is spread across 800 sq. ft. of retail space and is located on the 12th Main Road, Indiranagar Bengaluru: Travel and lifestyle brand Mokobara has unveiled its first flagship store in Bengaluru, a company official wrote on...

VTEX partners with Retail Insights to strengthen its capabilities in India

By joining forces, VTEX and Retail Insights aim to unlock new frontiers in commerce innovation, empowering businesses to thrive in the digital age Mumbai: VTEX (NYSE: VTEX), the global enterprise digital commerce platform, has partnered with Retail Insights, an advanced...

Fashion brand icons: Siddharth Bindra of BIBA Fashion Ltd.

IndiaRetailing brings you a series in which we highlight the brand icons in India’s thriving fashion and lifestyle industry. Today, the spotlight is on Siddharth BindraNew Delhi: No business can survive for long without a vision; even if it...

How generative AI can help retailers achieve better personalisation

With its conversational capabilities, generative AI can help retailers understand their customers better, create personalised experiences, optimise operations while driving revenue growth Retailers in India are facing challenges on multiple fronts – the global economic downturn, rising customer expectations, supply...

Why retailers can’t afford to ignore composable commerce

Composable commerce opens new avenues for brands to thrive in the dynamic retail ecosystem, fostering discovery and enabling differentiation in an increasingly saturated marketThe pandemic reshaped the retail landscape globally and pushed it towards an unprecedented digital maturity. While...

The D2C growth story

According to reports in Q2 2022, Indian D2C startups raised $599.7 million or 42.7% of all e-commerce funding during the quarterNew Delhi: Today the D2C market size is increasing in leaps and bounds and India houses more than 800 D2C...

Metro Brands Ltd. celebrates opening of 756th store

The 756th store is at Connaught Place in central part of New Delhi and is spread across an area of 2,200 sq. ft. New Delhi: Footwear retailer Metro Brands Ltd. has reached the milestone of opening 756 stores across India, the...

4 operational areas to address for omnichannel success

Inventory management, order fulfilment, customer data management, and staffing are key areas businesses must address to derive return on their investments in omnichannel retail A wave of consolidation has hit Indian retail industry, and we look forward to a $2...
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NRF 2025: Sustainability strategies take centre stage

Circularity gains momentum as IKEA, Target, and Walmart showcase groundbreaking initiativesNew Delhi: Sustainability leaders from IKEA U.S., Target, and...
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