personalization in customer support
In Focus
Personalized customer support remains key in Retail: Report
Customers expect more than merely a transactional relationship and are actively seeking interpersonal relationships
New Delhi: Customers today expect more than merely a transactional relationship. They are actively seeking interpersonal relationships that curate a comprehensive customer journey. According to a...
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Latest News
Can shopping malls collect parking fees? The debate rekindled by courtroom clashes
New Delhi: The issue of parking fee collection by shopping malls and multiplexes in India has once again come...
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