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Raghu Pillai

First-ever encyclopedic collector’s edition book honouring India’s retail icons launched

Retail Icons of India: The People, Ideas and Events that’ve transformed India’s consumption story, a collector’s edition book narrating lessons from retail leaders, major developments and events impacting, facilitating and transforming retailing in India launched on August 26 at the Grand...

Reliance Retail rejig: Ex-Walmart China execs Cissell & Gray to join as CEO & COO

The retail subsidiary of India's largest private company is set for a top-level churn for the second time in two years as the country gears up to open its food and grocery retail market to foreign companies . Reliance...

Future Group rejigs leadership team

India's largest retailer Future Group has reassigned roles of its top executives to push new businesses such as high-end supermarket and catalogue retailing, as well as to fill the void created by the sudden demise of Future Value Retail...

‘Retailer-Developer partnership is the way forward’

Every industry aims at growth and expansion and the same applies to the shopping centre industry. The fourth year of The India Shopping Centre Forum (ISCF), the mega congregation of Shopping Centre Developers & Retailers, opened with an in-depth...

Future rejigs top brass

FUTURE Group CEO Kishore Biyani has rejigged the leadership team by reassigning responsibilities following the sudden demise of Raghu Pillai, CEO at Future Value Retail.“We are missing Raghu at the moment as he was one of the key drivers...

Raghu Pillai: An icon of Indian retail

Raghu Pillai – who died of a massive heart attack in Chennai on April 10, 2011 – was a firm believer in the Indian growth story. He often said customers were ready for new experiments – a belief that...

Retail pioneer Raghu Pillai passes away

IMAGES laments the shocking and premature loss of retail guru and pioneer of modern Indian retail Raghu Pillai early this morning. Pillai died of a massive heart attack in Chennai early today (Sunday April 10).Images Group Director & CEO...

Customer Service? Nah! Think Partnership

Even as customer service is considered a major differentiator, many executives don't know how to measure, manage or make it happen across the company. But is customer service a mystery? Every service cycle, Ron Kaufman, the world's leading educator...

Raghu Pillai rejoins Future Group

Raghu Pillai has rejoined Future Group on October 5 as chief executive officer, Future Value Retail (FVRL). FVRL operates the Big Bazaar stores and Food Bazaar chains of stores, among other formats. He was formerly director and CEO (operations,...

Reliance Retail ties up with PepsiCo to promote T20 World Cup

Reliance Value Formats, which includes Reliance Fresh, Reliance Mart and Reliance Super stores under it, has introduced the PepsiCo India Holdings 'T20 Snack Cup Mania' promotion across its stores in the country, under which 10 winners stand to win...
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Dior launches 1st boutique in Ambience Mall, Gurugram

The boutique offers a curated selection of Dior’s private collections alongside its renowned beauty, skincare, and fragrance lines.New Delhi:...
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