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Festive season brings $13 billion opportunity for e-tailers, non-metro sellers get more Diwali orders: Report

E-commerce platforms anticipate around 10-15 per cent of the total order volume to be attributed to first-time shoppersMumbai: MSMEs from non-metro cities are clocking more Diwali orders this year than sellers from metro cities while the e-commerce opportunity could...

47% of Indians to spend over Rs 10,000 on festive shopping: Report

ShareChat and Moj Festive Report 2023 foresees a significant jump in the spending plans of Indians this year during festivitiesMumbai: As many as 47% of Indians are expected to spend over Rs 10,000 on festive purchases, which is about...

9.5 crore customers visit Amazon in the first 48 hours of the Great Indian Festival 2023

Over 80% of customers came from non-metros and more than 35% increase in small and medium businesses securing sales within the initial 48 hours Bengaluru: E-commerce platform Amazon India has witnessed about 9.5 crore customer visits in the first 48 hours...

Bagzone raises $9 million from First Bridge for expansion

The parent company of Lavie said it plans to establish a 1.50 lakh square feet manufacturing facility and open 300 exclusive brand outlets to expand its offline presenceMumbai: Bagzone Lifestyles has announced a USD 9 million or Rs 75...

Urban Company to sharpen gaze on Tier 2 cities; IPO important milestone but no firm timeline: CEO

The company on Wednesday launched its range of fully 'Made in India' smart RO water purifiers - marking its foray into the branded water purifiers spaceNew Delhi: Urban Company will sharpen its focus on Tier 2 markets in India...

Electricals brand Legrand launches D2C platform

The E-Shop is equipped with a dedicated call center and machine learning powered 'Chatbot Liva,' offering real-time transaction updates, product inquiries, and complaint handlingMumbai: Electricals company Legrand India has launched a direct-to-consumer platform E-Shop to cater to homeowners as...

Japanese beauty brand Shiseido to open first store in India

In addition to opening its first store at Inorbit Mall on 18 October, the brand has signed up actress Tamannaah Bhatia as its first brand ambassador in the countryMumbai: Japanese beauty and cosmetics giant Shiseido, in collaboration with its...

Kalamandir Jewellers to unveil showroom in Gujarat

Situated at A. Shridhar Athens, near Nehrunagar bus stop, Ambawadi, Ahmedabad, showroom sprawls across 30,000 sq. ft.Mumbai: Kalamandir Jewellers opened its fifth showroom in Gujarat, the company announced in a press release on Tuesday. Situated at A. Shridhar Athens,...

Delay in roll-out of e-commerce policy, consumer protection rules damaging domestic retail trade: CAIT

The Confederation of All India Traders (CAIT) sent a written communication in this regard to Minister for Commerce and Industry, Consumer Affairs, Food & Public Distribution and TextilesNew Delhi: Traders' body CAIT on Wednesday flagged the "inordinate delay" in...

Cloudtail pays Rs 1 lakh penalty to Central Consumer Protection Authority

The authority had also asked Cloudtail to recall 1,033 pressure cookers and also reimburse the money to customersNew Delhi: Cloudtail India has paid a penalty of Rs 1 lakh to the Central Consumer Protection Authority (CCPA) in a matter...
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5 Pillars of Customer Retention

Customer experience, social media, trust, transparency and data critically impact customer retention said representatives of leading brands speaking at...
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