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5 lawsuits against big brands that got a lot of media attention

There have been occasions when big brands have landed in big trouble due to allegationsNew Delhi: Being a globally well-known brand helps companies rake in the moolah – thanks to their brand equity. However, big brands would be at...

India’s QSR Industry: A recipe for rapid growth

In this article, we embark on a culinary expedition to explore the top five key players in the Indian QSR industry. We'll delve into their store count, revenues, and other essential details, all while examining the potential challenges they...

Every customer is a new opportunity: Rajesh Francis of Magson

Rajesh Francis, co-founder and managing director, Magson, a specialty retail chain of gourmet and frozen food speaks about his professional challenges and accomplishments in the retail industryMumbai: Rajesh Francis, co-founder and managing director, Magson, a specialty retail chain of...

Banking issues hinder growth of exports through e-commerce: GTRI report

Unlocking India's e-commerce export potential to $350 billion by 2030 requires addressing banking issues that hinder growth and increase operational costsNew Delhi: Banking issues like reluctance to process forex received through alternate channels and high processing fees are hindering...

Menswear brand Turtle opens flagship store in West Bengal

The latest store of the brand is located at Manindra road, Khagra Bazar in Berhampore, West BengalMumbai: Kolkata-based menswear brand Turtle Ltd., launched its flagship store in West Bengal, a company official announced on social media on Sunday. The...

5 top in-store technologies of the decade

From cashierless checkouts to augmented reality shopping these technological innovations by retailers forever redefined the in-store experience Bengaluru: Stepping into the store, adding items to the cart and just walking out without breaking a step to pay isn’t fiction anymore. In...

Pee Safe aims to deliver an EBITDA between 15- 20% by FY25

The markets of feminine hygiene, female grooming, and sexual wellness (currently pegged at 6,000 crores) are expected to cross 14,000 crores in the next five years. And Pee Safe, one of the leading players in these categories, is well-placed...

CDIT continues to click for malls

CDIT is still an important category for shopping centres, contributing to a substantial amount of footfall, traffic and variety New Delhi: Croma, Indian retail chain of consumer electronics and durables by Infiniti Retail launched more than 50 outlets in last...

WhatsApp: D2C’s favourite customer acquisition tool

WhatsApp messages have a 90% open rate within the first three seconds. This immediacy and engagement, make it an ideal tool for D2C brands to capture potential customers' attention WhatsApp, with over 2 billion users globally, has come a long...

The Sleep Company: Revolutionizing comfort

The brand started as a digital native but has now expanded its market reach offline too with an expansive store presence across IndiaBengaluru: Just selling good mattresses seems like a passe when it comes to The Sleep Company and...
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5 Pillars of Customer Retention

Customer experience, social media, trust, transparency and data critically impact customer retention said representatives of leading brands speaking at...
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