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Retail CXOs

Experts share tips for omnichannel success, enhanced CX

Representatives of leading D2C businesses on factors that enhance customer experience and loyalty New Delhi: The evolution of customer journeys and expectations has brought omnichannel retail strategies to the forefront, highlighting the importance of seamless integration across various sales channels...

Building the mid-management is critical in a scaling organisation: Nirav Jagad, Sugar Cosmetics

Nirav Jagad, Chief People Officer of Sugar Cosmetics speaks about ensuring the right opportunities for the right talent in a complex omnichannel organisation that is on a fast track to growthFrom a handful of staff to an army of...
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Digital Icon : Rakesh Bali

Rakesh Bali is at the helm of brand marketing, communications, events, and sustainability-related marcom initiatives for the petrochemicals segment...
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