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How AI is revolutionising CX across industries

Businesses must invest in the right technology, people, and processes to unlock the full potential of AI as experts suggest New Delhi: AI-driven technologies are transforming customer service, enabling businesses to create more personalised, efficient, and scalable experiences. In a...

Top Mall launches of 2024

Relisting some of the most talked about mall launches of the year.New Delhi: India’s retail sector showed strong growth and resilience in 2024. According to a report by CBRE, the first nine months of the year saw an estimated...

Reliance Retail joins hands with Department of Consumer Affairs

Celebrated annually on December 24, National Consumer Day underscores the significance of consumer rights in India’s economic landscape.New Delhi: Reliance Retail Limited has joined hands with the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution,...

Archies partners with Al Hasnae gifts for GCC expansion

Archies products are now available through leading omnichannel retail platforms. This partnership with Al Hasnae GiftsNew Delhi: Archies has announced its entry into the GCC market through a strategic partnership with Al Hasnae Gifts, a release by the company...

Dabur India enters kids’ toothpaste category with ‘Dabur Herb’l Kids Toothpaste’

The product is currently available on leading e-commerce platforms and will soon be launched in modern trade outlets across India.New Delhi: Dabur India has announced its entry into the kids’ toothpaste segment with the launch of Dabur Herbal Kids...

2024 Retail Recap: Highs and lows explored

A reflection on how 2024 unfolded for the Indian retail sectorNew Delhi: The year 2024 was a mix of opportunities and challenges for India’s retail sector, with aggressive expansions fueling growth on one hand and rising rental, input, and...

Starbucks ‘fully committed’ to Indian market, says India JV Tata Starbucks

Tata Starbucks is a 50:50 joint venture between Tata Group FMCG arm Tata Consumer Products Ltd (TCPL) and US-based Starbucks Corporation.New Delhi: Tata Starbucks on Friday said it is fully committed to the Indian market, which continues to be...

Epigamia founder Rohan Mirchandani dies of cardiac arrest

Mirchandani (42), who co-founded Drums Food International in 2013, suffered a sudden cardiac arrest on Saturday.New Delhi: Founder of Drums Food International, the firm behind the popular Greekyoghurtt brand Epigamia, Rohan Mirchandani has passed away due to cardiac arrest,...

Hisense India partners with Reliance resQ 

Operating in over 160 countries, Hisense offers a diverse portfolio of multimedia products, home appliances, and intelligent IT solutions.New Delhi: Consumer electronics and home appliances brand Hisense has announced a strategic partnership with Reliance resQ, the service arm of...

The Evolution of Retail in North India

The boom in residential property development has created a symbiotic relationship between retail and real estate, contributing significantly to the expansion of organized retail and transforming North India into one of the country’s most dynamic retail hubs New Delhi: North...
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RBI permits UPI transactions via prepaid payment instruments using third-party apps

A PPI issuer, in its capacity as a payment system provider, should not oonboardcustomers of any bank or any...
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